Refund policy

1. All Sales Are Final

• Due to the nature of farm products, we do not accept returns or exchanges unless .
• Apparel, gift items, and non-perishable products may be eligible for returns under certain conditions (see below).

2. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order. To request a replacement or refund:

• Email info@wetknotfarms.com with your order number and clear photos of the issue.
• We will review your request and offer a replacement, store credit, or refund if applicable.

3. Non-Perishable Item Returns

For eligible non-perishable items (such as apparel, gift items, or accessories):

• Returns must be requested within 7 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Customers are responsible for return shipping costs unless the item was incorrect or defective.

4. Floral Subscriptions & CSA Shares

• Subscription and CSA purchases are non-refundable once the season begins.
• If you need to pause or transfer your subscription, contact us in advance to discuss options.

5. Cancellations

• Orders can be canceled within 24 hours of purchase if they have not yet been processed.
• Once an order is fulfilled, it cannot be canceled or refunded.

6. Contact Information

For any refund or return inquiries, please contact us at info@wetknotfarms.com with your order number and details of the issue. We will do our best to assist you.